The Hello Team: Chinese Bilingual Customer Service Representative

Contract

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4), LINT (UTC +14), TOT (UTC +13), CHAST (UTC +12:45), LHST (UTC +10:30), AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45), MART (UTC -9:30), NUT (UTC -11)
We are looking for a dedicated, responsible, and out-of-the-box thinker. Able to multitask and support teams in different departments. 

If you speak the following Language please feel free to submit your application.

  • Russian
  • Spanish
  • Chinese (mandarine/Cantonese

    All other languages are acceptable. Please note that you must be able to speak English fluently

Role Description
This is a full-time remote role for a Customer Service Representative. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction and a positive customer experience.

Qualifications:

  • Customer Service Representatives, Customer Support, and Customer Service skills
  • Experience in ensuring customer satisfaction and a positive customer experience
  • Excellent communication and interpersonal skills
  • Ability to multitask and manage time effectively
  • Attention to detail and accurate data interpretation
  • High school diploma or equivalent; some college education preferred.
  • Ability to Work under pressure.
  • Strong diagnostic and decision-making skills.
  • Excellent interpersonal and communication skills.
  • Ability to work effectively within a diverse team environment.
  • High level of professionalism and integrity.
  • Experience in handling incoming and outgoing calls.
  • Must be flexible with schedules.

Requirement:
Have a high-speed internet.
A good computer setting (6-8GB RAM, Windows 10 pro, Minimum of 128SSD and I3 or better)
Backup Power
Second Monitor

Benefits:

Full and Stable Remote position for a hard and passionate worker. 

Source